Melrose Vineyards

Policies

Shipping Policy

Due to the restrictions of many state laws, we only ship wine to those states where direct shipment is permitted by law. These states include: AK, CA, CO, CT, DC, GA, HI, IA, ID, IL, LA, MN, MT, NC, NE, NH, NV, ND, NM, OH, OR, SC, TX, VA, WA, WI, WV, WY. Clothing and other merchandise can be shipped anywhere.

Age Disclaimer

Please note that all orders must be placed by persons over the age of 21 years, and that verification of age will be required upon receipt of your wine. No wine will be delivered to visibly intoxicated persons and any person unable to provide age verification will forfeit their right to receive the shipment until identification is produced. In such circumstances the order may either be held in storage at a local depot of the shipping company until appropriate identification is produced, or shipped back to the winery. All associated costs will be the responsibility of and be charged to the customer.

Privacy and Security

We collect customer information solely for the purpose of improving your shopping experience. We understand the need to keep your information secure, and will never sell either your name or personal information to anyone, ever. Any information you share with us goes no further.

Protecting your order information is a priority. We make every effort to protect your online order information by using Secure Sockets Layer (SSL) technology. SSL encrypts your order information to avoid the possibility of decoding that information by anyone other than us. Both Netscape Navigator and Microsoft Internet Explorer web browsers support SSL.

Some versions of browsers and some firewalls don't permit communication through secure servers. In that case, you will be unable to connect to the server so you won't have to worry about mistakenly placing an order through an unsecured connection. If you can't access the secure server for any reason, please place your order by phone by calling 541.672.6080 during our business hours, M-F 9 A.M. to 5 P.M. Pacific Standard Time.

Payment Options

We accept the following valid credit cards: Visa, MasterCard, American Express, and Discover

We are unable to accept personal checks or ship COD.

Your credit card will not be charged until your order has been shipped.

 

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A Southern Oregon Tradition Since 1996

© Copyright 2006 Melrose Vineyards. All Rights Reserved.
541.672.6080; 885 Melqua Road; Roseburg, OR 97470